So that we may better assist you, please check the following common solutions before contacting customer support.
Do you have the latest version of E6Golf?
Downloading the latest version can fix several issues.
Do you have all the latest Windows updates?
Be sure to keep your machine up to date.
Do you have the latest video card drivers installed?
You can always update to the latest video card drivers to keep things running smoothly.
Does your tracking system work independently of E6Golf?
Update any firmware, drivers, or software for your tracking device. Contact the manufacturer for more details. Using your device’s software, test to see if shots are registering outside of the E6Golf software.