trugolf customer support

Customer Support

VISIT OUR CUSTOMER SUPPORT PORTAL

TruGolf/E6Golf Support Portal requires you to create a login before submitting an incident. This allows you to stay in contact with our support team and quickly track the progress of your incident. You will also have access to our knowledge base of articles to find step-by-step instructions and solutions to common problems.

CREATE INCIDENT

Login or Create an account to create a new incident.

New Incident

VIEW MY INCIDENTS

Want to check the status of an incident?

My Incidents

KNOWLEDGE BASE

Step-by-step solutions to common problems.

Knowledge Base

So that we may better assist you, please check the following common solutions before contacting customer support.

Do you have the latest version of E6Golf?
Downloading the latest version can fix several issues.

Go To Updates

Do you have all the latest Windows updates?
Be sure to keep your machine up to date.

Do you have the latest video card drivers installed?
You can always update to the latest video card drivers to keep things running smoothly.

Does your tracking system work independently of E6Golf?
Update any firmware, drivers, or software for your tracking device. Contact the manufacturer for more details. Using your device’s software, test to see if shots are registering outside of the E6Golf software.

Do you need assistance with E6Golf Authorization?

E6Golf Authorization

Need help with a previous version of E6Golf?

E6Golf 1.0 Support

Contact Customer Support
Monday–Friday
9:00 am–5:00pm MST
Toll Free: 877-711-6691
Direct Line: 801-677-1123